欢乐斗地主
(Happy Poker)
Privacy Policy
Last Updated: 20
August
2024
Thank you for using our products and services! We respect your
concerns about privacy and appreciate your trust and confidence in us.
Please note that this privacy policy (“Privacy Policy”)
only applies to 欢乐斗地主 (Happy
Poker,
the “Service”). If you use any other products
or services, please refer to the
privacy policy for that particular product or service.
If you have any questions about
anything in this Privacy Policy, or want to exercise any rights you may have,
our contact information can be found here.
For
the purpose of data protection laws, the data controller of
your personal information in relation to the Service is Proxima Beta Pte. Limited.
SUMMARY
Here is a summary of the
information contained in this Privacy Policy. You can find more detail by
clicking ‘More Information’.
What information do we need to be able to provide
the Service? |
In relation to the Service: ·
If
you register an account to use the Service then we will need some information
from you to set this up. This includes your username, IP address and your
device information. We will also generate an Open ID, which is an internal ID
for your account. ·
To
maintain the smooth operation of the Service (which includes activities such as
from addressing bugs or malicious activity through to improving
functionality), we will process customary device and network information
(such as IP address and device specifications, as well as app- and
OS-generated identifiers). ·
To
enable you to enquire about in-app purchase records, we will collect your
recharge and consumption records from the last 30 days. ·
If you need to get in touch with us, we will
retain some information (such as your player identity information, device
information and interactions with our help services) so that we can review and respond to
your concerns. |
|
How will we use your information? |
·
We
use your information to set up your account, enable you to use the Service, improve
your game experience, facilitate in-app purchases, ensure the safe and secure
operation of the Service, address bugs, optimise and improve the Service,
protect users, resolve user queries, and allow us to get in touch with you. ·
We also use your information to comply with our legal
obligations and enforce our legal rights. |
|
Who do we share your information with? |
·
We
use third parties and work with our affiliates to help us deliver the best
possible experience (such as for data analytics purposes as well as for facilitating
in-app purchases and customer support).
·
All third
party service providers providing services for us are prohibited from
retaining, using, or disclosing your personal information for any purpose
except where strictly necessary for the Service (i.e., to fulfil the
purpose(s) described above). ·
In some
cases we may be required by a court or be under a legal obligation (such as a
valid search warrant or subpoena) to disclose certain information. |
|
Where
do we process your information? |
·
We
may transfer data outside of the location in which you are based for the
purposes described in this Privacy Policy. ·
We
have servers for the Service in Singapore. We also have support, engineering
and other teams who may support the Service, including from Singapore. ·
For EEA/UK
users, transfers between our affiliates and to third parties use applicable
safeguards, such as incorporating standard contractual clauses, or taking
into account adequacy assessments. |
|
How long do we keep your information? |
·
Unless
otherwise required or permissible by applicable laws, we retain your
information for the period during which you maintain an account for the
Service, or for so long as the information is needed to fulfil the purpose
for which it was collected (as further described in this Privacy Policy). We
then delete or anonymise such data, in accordance with applicable laws. |
|
How can I exercise my rights over my information? |
·
Certain
jurisdictions offer users specific rights with respect to their information, so
you may have a right to access or receive a copy of your data, or to delete
your data or restrict or object to our processing of your data. |
|
How will we notify you of
changes? |
·
Changes
to this Privacy Policy will be posted here. We will also notify you of
changes in accordance with relevant legal requirements. |
Welcome to 欢乐斗地主 (Happy
Poker)!
This
Privacy Policy explains the when, how and why when it comes
to the processing of your personal
information in connection with 欢乐斗地主
(Happy Poker,
the “Service”), and sets out your choices and rights in relation to that
information. Please read it carefully – it will allow you to understand how we
collect and use your information, and how you can control it.
Please note that this Privacy
Policy only applies to the Service. If you use any other products or services
please refer to the privacy policy for that particular product or service.
If you do not agree to the processing of your personal
information in the way this Privacy Policy describes, please do not provide your information when
requested and stop using the Service.
By using the Service you are acknowledging how we process your personal
information as described in this Privacy Policy.
For the purpose of data protection
laws, the data controller of your personal information in relation to the Service
is Proxima Beta Pte. Limited
(“we”, “us”, “our”).
If you have any questions about anything in this Privacy Policy, or want to exercise any rights you may have, our contact information can be found here. You can also reach out to our data protection officer at dpo_happypoker@levelinfinite.com. We have representatives for data protection purposes listed here.
Children must not use the Service for
any purpose. By children, we mean users under the age of 18 years old; or in
the case of a region where the minimum age for processing personal information
differs, such different age.
We do not knowingly collect personal
information from children for any purpose. If you believe that we have personal
information of a child under these ages without lawful consent, or if you are
the parent or guardian of the user and wish to withdraw consent, please contact us.
This
section provides more detail on the types of personal information we collect
from you, and why.
To the
extent required under applicable data protection law, it also identifies the
legal basis under which we process your data.
Use |
Legal Basis (where applicable) |
|
Information
you provide to us (either directly or through a third party) |
||
Account
registration information: ·
Identity information: OpenID, username ·
Device information: Screen resolution, CPU
architecture, device system version, screen orientation ·
IP address ·
When you login with WeChat:
WeChat profile picture and username / nickname information, device model
information (e.g. iPhone 15) |
We
use identity information to: ·
create your account for the Service and for login
purposes; and ·
conduct daily statistic analysis (e.g. on the
number of active users) to improve the game. |
Account
registration: Necessary to perform our contract with you to provide the
Service. Daily
statistic analysis: It is in our legitimate interest to improve the Service. |
We
use device information to maintain the smooth operation of the game,
including debugging. |
It
is in our legitimate interest to ensure the security of our Service. |
|
We
use IP address to monitor cheating and other malicious activities in the
Service. |
It is in our legitimate interest to use this information to detect and
prevent cheating behaviours in the Service. |
|
Information collected and generated as part of the
Service |
||
Game data: ·
Identity information: OpenID, game account (used
by players when they log in to the game) ·
Device information: CPU usage rate, WiFi SSID,
CPU model, GPU information, device system version, WIFI address ·
Other information: Application version, application
package name, process name, IP address, network type, operator name, login
channel ID, game log information (item log, operation information, game match
information, dating information, etc.) |
We use device information to: ·
ensure your normal use of the game,
maintain the normal operation of the game functions; and |
Necessary to perform our contract with you to
provide the Service. |
·
optimize the performance of this game
product based on your device terminal and network status, improve your gaming
experience, and ensure the security of your account. |
It is in our legitimate interest to ensure the
security of our Service and to optimize the gaming experience for you. |
|
We use identity information to locate
bugs and potential problems in the Service to improve the Service and its
functionality. |
It is in our legitimate interest to ensure the
security of our Service and to optimize the gaming experience for you. |
|
We use the other information to
enable you to use the Service normally and to analyze game security and
vulnerabilities. |
Necessary to perform our contract with you to
provide the Service. |
|
Payment data (in-app via Midas, Google Play or App Store): ·
Identity information: OpenID ·
Other information: IP address,
recharge records and consumption records from the last 30 days |
If you make in-app purchases using Midas, Google Play or App Store, we
collect your recharge and consumption information to: ·
answer your enquiries about your
transactions; and |
Necessary to perform our contract
with you to faciliate in-app purchases. |
·
monitor and combat illegal purchasing
activities. |
It is in our legitimate interests to
ensure the integrity of the Service and protect users from prohibited
conduct. |
|
Customer support information (in app and email): ·
Identity information: OpenID, telephone number
(optional), game account(used by players when they log in to the game) and username ·
Device information: device name, Whether it is
running in the simulator ·
Other information: In-game screenshots,
application package This will be processed
momentarily but will not be stored on
our servers. |
We use this
information to verify your identity and respond to your enquiries
and resolve the issues identified. |
Necessary to perform our contract
with you to provide customer support for the Service. |
Reporting information: ·
Identity information: OpenID ·
Other information: Game behaviour information,
such as item ID, item number, game
mode, game length, views and clicks of different modules of the game |
We use this
information to conduct data analysis in order to understand users’ gaming
preferences, improve users’ game experience and to detect abnormalities. |
It is in our legitimate interest to ensure the functioning of, and improve, the
Service. |
Performance optimisation data: ·
Identity information: OpenID ·
Device information: CPU model, CPU usage rate, device system
version, screen orientation, screen resolution, RAM, ROM, device
manufacturer, CPU architecture, device model, device standard ·
Other information: Network Type |
We use this information to: ·
optimize the gaming experience; and |
It is in our legitimate interest to ensure the functioning of, and improve, the
Service. |
·
to quickly locate problems and perform
troubleshooting. |
Necessary to perform our contract with you to provide the Service. |
|
Game experience
data: ·
Identity information: OpenID ·
Device information: Screen
resolution, CPU model, CPU architecture, disk information, device model ·
Other information: Network type This information
is processed momentarily but is not stored on our servers. |
We
use this information to improve users’ gaming experience and to improve the
Service. |
It is in our legitimate interest to ensure the functioning of, and improve, the
Service. |
Anti-cheating
information: Information retrieved from game logs,
such as Open ID, device information (e.g. CPU usage rate, WiFi SSID, CPU
model, GPU information, device system version, WIFI address), gameplay data |
We
use this information to provide a fair environment, and ensure the security
and safety of the services of the game (through anti-cheat functions like
cheating countermeasure and detection based on game replay). |
It is in our legitimate interest to use this information to detect and
prevent cheating in the Service. |
Game profile
data: Nickname, userID, in-game currency amount and game play statistics
(e.g. level, scores, match history) |
If
you enable this feature, we use this information to allow other players to
view your game profile. |
It is in our legitimate interest to allow players to access all
features of the Service and provide an enjoyable gaming experience. |
We
have servers for the Service in Singapore. The servers applicable to your use of the Service will depend upon
your choice of server and/or location. We also have support, engineering and other teams
who may support the Service, including from Singapore.
Only where necessary
will we share your personal information with third parties. Situations where
this occur are:
·
Third parties that provide services in support of the Service, including
providers of services that process information identified in
this policy for the purpose of providing the Service. All third party service providers
providing services for us are prohibited from retaining, using, or disclosing
your personal information for any purpose except where strictly necessary for
the Service (i.e., for the purpose(s) described above).
·
Companies within our corporate group who
process your personal information solely for the purpose of providing the Service
to you, which may include facilitating purchases and for customer support
purposes. All such group companies may only use your personal information in
accordance with this Privacy Policy.
We have information security and access policies that limit access to
our systems and technology, and we protect data through the use of
technological protection measures such as encryption.
Unfortunately, the
transmission of information via the internet is not completely secure. Although
we will implement and maintain reasonable measures to protect your personal information,
we cannot guarantee the security of the information transmitted through the Service
or otherwise via the Internet; any transmission is at
your own risk.
We do not keep your data for longer than is
necessary to fulfil the relevant purpose described above unless we are required or permitted to do so under
law. If we retain
your information beyond the retention periods set out below, for example to
comply with applicable laws, we will store it separately from other types of
personal information.
Personal Information |
Retention Policy |
In relation to the Service |
|
Account
registration information Game data Payment
data Reporting
data Performance
optimisation data Anti-cheating
information Game
profile data |
|
Customer
support information Game
experience data |
We do not
store this data. |
Some
jurisdictions’ laws grant specific rights to users of the Service. Please refer
to the Supplemental Jurisdiction-Specific Terms, or the applicable laws in your
jurisdiction, for an overview of specific rights that apply to persons subject
to data protection laws in the listed jurisdictions and how these can be
exercised.
You may have certain rights in
relation to the personal information we hold about you. Some of these only
apply in certain circumstances (as set out in more detail below). You can
exercise some of these rights directly by accessing and updating the
information in your account. If you believe we hold any other personal
information about you, please contact us.
Access
You may have the right to access
personal information we hold about you, how we use it, and who we share it
with. You can access the personal information you have made available as part
of your account by logging into your account.
Portability
You may have the right to receive a copy of certain personal
information we process about you. For example, in certain jurisdictions this
can comprise personal information we process pursuant to our contract with you
(e.g., username), as described above in the section “How We Use Your Personal Information”. We will provide further
information to you about transferring this data if you make such a request.
Correction
You may have the right to correct personal information we hold
that is inaccurate. You can access the personal information we hold about you
by logging into your account.
Erasure
You may be
able to delete your account, or remove certain personal information that we
hold about you. We may need to
retain personal information if there are valid grounds under data protection
laws for us to do so (for example, for the defence of legal claims or freedom
of expression) but we will let you know if that is the case. Where you have
requested that we erase personal information that has been made available
publicly on the Service and there are grounds for erasure, we will use
reasonable steps to try to tell others that are displaying the personal
information or providing links to the personal information to erase it too.
Restriction of Processing to Storage Only
You may have a right to require that
we stop processing the personal information we hold about you (other than for
storage purposes in certain circumstances). Please note, however, that if we
stop processing the personal information, we may use it again if there are
valid grounds under data protection laws for us to do so (for example, for the
defence of legal claims or for another’s protection). Where we agree to stop
processing the personal information, we will take steps to tell any third party
to whom we have disclosed the relevant personal information so that they can
stop processing it too.
Objection
You may have
the right to object to our processing of your personal information. If you wish
to do so, please contact us using
the contact details at Section 7 (Contact), and we will consider your request.
Consent Withdrawal
To the extent provided by applicable laws and
regulations, you may withdraw consent you previously provided to us for certain
processing activities by contacting us at Section
7 (Contact). Where
consent is required to process your personal information, if you do not consent
to the processing or if you withdraw your consent we may not be able to deliver
the expected service. Please note
that the right to withdraw consent is only available if the legal basis for
processing information is consent.
Announcements
We may from time to time send you
announcements when we consider it necessary to do so (for example, when we
temporarily suspend access to the Service for maintenance, or security, privacy
or administrative-related communications). These are essential system and
service-related announcements and you are not able to opt-out of these notifications,
which are not promotional in nature.
Please get in touch with us
if you have any questions. You can reach
us in the first instance at:
Email: dpo_happypoker@levelinfinite.com
Mailing Address:
Tencent
International Privacy & Data Protection Centre
30 Raffles Place #19-01
Singapore
048622
We
will endeavour to deal with your request as soon as possible. This is without
prejudice to any right you may have to launch a claim with a data protection
authority in the region in which you live or work where you think we have
infringed data protection laws.
If we make any changes to
this Privacy Policy we will post the updated Privacy Policy here. Please check
this page frequently to see if there are any updates or changes to this Privacy
Policy.
Except as otherwise prescribed by law,
in the event of any discrepancy or inconsistency between the English version
and local language version of this Privacy Policy, the English version shall
prevail.
Jurisdiction |
Representative |
Address |
Contact details |
EU |
Proxima Beta
Europe B.V. |
Buitenveldertselaan 1-5, 1082 VA, Amsterdam, the Netherlands |
dpo_happypoker@levelinfinite.com |
UK |
Image
Frame Investment (UK) Limited |
4th Floor 80 Strand, London,
United Kingdom WC2R 0RL |
dpo_happypoker@levelinfinite.com |
Thailand |
Tencent (Thailand) Company Limited |
8 T-One Building, Floor 10th, 11th &
12th (Unit 3-5), Soi Sukhumvit 40, Sukhumvit Road, Khwaeng Phra Khanong, Khet Khlong Toei,
Bangkok 10110, Thailand |
dpo_happypoker@levelinfinite.com |
Türkiye |
Özdağıstanli Ekici
Avukatlık Ortaklığı. |
Nidakule
Ataşehir Kuzey Begonya Sok. No:3 Kat. 17 D: 162 34746 Ataşehir / İstanbul, Türkiye Özdağıstanli Ekici Avukatlık Ortaklığı
is our data controller representative and its authority is limited to the
authorities stipulated under the Law on Protection of Personal Data w. no
6698. Özdağıstanli Ekici Avukatlık Ortaklığı is
not authorised for any other matters such as in-game conduct, suspensions,
investigations, civil or criminal complaints. |
|
Serbia |
Karanovic &
Partners o.a.d. Beograd |
Resavska 23, Belgrade, 11000, Serbia |
local.representative@karanovicpartners.com |
SUPPLEMENTAL TERMS –
JURISDICTION-SPECIFIC
Some jurisdictions’ laws contain additional terms for users of the
Service, which are set out in this section. If you are a user located in one of
the jurisdictions below, the terms set out below under the name of your
jurisdiction apply to you in addition to the terms set out in our Privacy
Policy above.
Indonesia
By accepting and consenting to this Privacy Policy, you agree
that we may collect, use and share your personal information in accordance with
this Privacy
Policy, as revised from time to time. If you do not agree to this Privacy Policy, you must not
access or use our services and we have the right to not provide you with access
to our services.
In the event we fail to maintain the
confidentiality of your personal information in the Service , we will notify
you through the contact information provided by you or via the Service, to the
extent required by local laws and regulations.
You are responsible for making
sure that any personal details which you provide to us are accurate and
current. In order to confirm the accuracy of the information, we may also
verify the information provided to us, at any time. You hereby represent that
you have secured all necessary consent(s) before providing us with any other
person’s personal information (for example, for referral promotions), in which
case we will always assume that you have already obtained prior consent, and as
such, you will be responsible for any claims whatsoever from any party arising
as a result of the absence of such consent(s).
Malaysia
Right of
access:
You have the right to request access to and obtain a copy of your personal
information that we have collected and is being processed by or on behalf of
us. We reserve
the right to impose a fee for providing access to your personal information in
the amounts as permitted under law. When handling a data access request, we are
permitted to request for certain information to verify the identity of the
requester to ensure that he/she is the person legally entitled to make the data
access request.
Right of
correction:
You may request for the correction of your personal information. When handling
a data correction request, we are permitted to request for certain information
to verify the identity of the requester to ensure that he/she is the person
legally entitled to make the data correction request.
Right to
limit processing of your personal information: You may request to limit the
processing of your personal information by using the contact details provided
above. However, this may affect our provision of the Service to you.
To
protect your personal information and handle complaints relating to your personal information,
we have appointed the following department responsible for managing and
protecting your personal information.
Philippines
You are entitled to the following rights:
By consenting to this Privacy Policy, you
consent to us:
·
collecting and processing your personal
information as described in Section
2 (How We Process Your Personal Information);
·
sharing your personal information with third
parties, companies within our corporate group,
and a third party that acquires substantially all or substantially all of us or
our business, as described in this Privacy Policy and for the purposes stated
herein; and
·
transferring or storing your personal
information in destinations outside the Philippines as described in Section
3 (How We Store and Share Your Personal Information)
Serbia
Our
designated local representative in Serbia is Karanovic & Partners for the
purposes of compliance with the Law on Personal Data Protection, and can be
contacted at local.representative@karanovicpartners.com. Please include the
word “Serbia” in the subject line of your email.
Singapore
By accepting this Privacy Policy,
you consent to the collection, use and disclosure of personal data as set out
in this Privacy Policy, including cross-border transfer of your information to any country or
region where we have databases or affiliates and, in particular, the locations
specified in Section 3 (How We Store and Share Your
Personal Information). In situations where consent is not obtained, Proxima
Beta collects, uses, or discloses personal data in accordance with an exception
under the Personal Data Protection Act 2012 or as required or authorized by any
other applicable law.
You have the right to access your
personal information, how we use it, and who we share it with. You have the
right to correct any of your personal information that is inaccurate.
Our designated data protection officer for the purposes
of compliance with the Personal Data Protection Act 2012 can be contacted here.
Thailand
By accepting this
Privacy Policy, you acknowledge that you have read, understood, and agree to
the Privacy Policy. If you do not agree with the Privacy Policy, you must not
use the Service.
To the extent provided for by the Thai
Personal Data Protection Act (PDPA), you may:
·
withdraw your consent to the processing of your personal data
(only where the legal basis for our processing is consent); however, please
note that where consent is required to process your personal data, we may not
be able to deliver the expected service without it;
·
request us to provide you access to, make any correction to, cease
any automated processing or profiling (if applicable), discontinue, restrict
the use or provision of and/or erase your personal data;
·
request us to provide you or a third party with your personal data
which is stored by us in a machine readable format; and/or
·
lodge a complaint to a relevant authority.
Where you wish to make such requests, please contact us.
The contact details
of our designated local representative in Thailand for the purposes of
compliance with the PDPA is as set out in Section 7 (Contact) and can be contacted via email. Please include
the word “Thailand” in the subject line of your email.
Türkiye
You have legal
rights, which are set forth in Article 11 of
the Turkish Law on Personal Data Protection Law (“DPL”), in relation to
the personal information data we hold about you. As a Turkish data subject, you
may have the right to apply to the data controller and (to the extent permitted
under applicable laws and regulations):
In
accordance with Article 9 of the DPL, your personal data may be transferred
abroad as follows:
Identity of the overseas recipient |
Location of the recipient (or as otherwise stated in the
recipient’s privacy policy) |
Purposes of use of Personal Information by the recipient |
Items of Personal Information to be provided |
Tencent Cloud |
Singapore |
Storage of personal
information |
All personal information
collected |
Midas |
Singapore |
In-app purchases |
Payment data |
United States
For purposes of this
section, “personal information” and “sensitive personal information” have the
meanings given in the California Consumer Privacy Act of 2018 (as amended by
the California Privacy Rights Act of 2020) (“CCPA”), and respectively
include the terms “personal data” and “sensitive data” as defined in the
Colorado Privacy Act (“CPA”), the Connecticut Act Concerning Personal
Data Privacy and Online Monitoring (“CTDPA”), the Utah Consumer Privacy
Act (“UCPA”) and the Virginia Consumer Data Protection Act (“VCDPA”), (collectively, “US State Laws”).
Collection and
Disclosure of Personal Information
Over
the past 12 months, we have collected and disclosed for a business purpose the
following categories of personal information from or about you or your device:
We collect and disclose your personal information for the following
purposes:
For additional information about what
each type of personal information is used for, see Section 2 (How We Process Your
Personal Information).
We disclose each of the categories of personal information that we
collect to the following types of entities as described in Section 3 (How We Store and Share Your
Personal Information).
In the past 12
months, we have not sold or shared personal information of California residents
within the meaning of “sold” and “Share” in the CCPA. And we have no knowledge
of any sale or sharing of personal information of users under 16 years of age.
In addition, we
do not use or disclose sensitive personal information for purposes other than
to perform the services reasonably expected by an average consumer who requests
those services or as otherwise permitted by US State Laws.
Retention of
Your Personal Information
The retention period varies among the
different categories of data collected.
For detailed information about the retention period for any specific
category of data, see this chart in the main portion of the Privacy Policy.
Rights
under US State Laws
Depending
on where you live, you may have some or all of the rights listed below in
relation to information that we have collected about you. However, these rights
are not absolute, and in certain cases, we may decline your request as
permitted by law:
How to Exercise Your
Rights
First,
you may wish to log into your account and manage your data from there. Depending
on where you live, you may also exercise your rights, you may also exercise
your rights, if any, regarding other data by contacting us as specified in Section 7 (Contact). We may take
steps to verify your identity before complying with your request to protect
your privacy and security, and may decline your request if we are unable to
verify your identity. To verify your
identity, we may need the following information from you: your first name, last
name, address, phone number, date of birth and email address.
Depending
on where you live, you may
exercise these rights yourself or you may also designate an authorized agent to
make these requests on your behalf. In
order for us to process the request, you must provide the authorized agent with
signed written permission. We reserve
the request to require the agent to verify their own identity and to confirm
directly with you that you have provided the authorized agent permission to
submit the request.
In
addition, where applicable, we will provide you with more information about our
appeal process. When you submit a request or launch an appeal, we will limit
our collection of your information to only what is necessary to securely fulfil
your request or process your appeal. We will not require you or your authorized
agent to pay a fee for the verification of your request or appeal.
Questions
If you have questions or concerns
regarding this Privacy Policy, please contact us as set out in Section
7 (Contact).